Privacy Policy – Sukra Dermatology Clinic

At Sukra Dermatology Clinic ("Sukra," "we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information provided through our website, online forms, appointment requests, phone calls, WhatsApp communications, and clinic visits.

1. Information We Collect

When you interact with our website or contact our clinic, we may collect:

  • Full Name

  • Mobile Number

  • Email Address

  • Appointment Preferences

  • Skin, Hair, or Medical Concerns voluntarily provided

  • Communication Preferences

  • IP Address and Website Usage Information

  • Any information submitted through contact forms, Facebook Lead Forms, Google Forms, WhatsApp, or online booking systems

We only collect information necessary to provide our services and respond to inquiries.

2. How We Use Your Information

We may use your information to:

  • Schedule appointments

  • Respond to inquiries

  • Provide dermatology consultations

  • Send appointment confirmations and reminders

  • Provide treatment-related information

  • Improve our website and services

  • Send promotional offers, updates, and clinic announcements (only where permitted)

We do not sell your personal information to third parties.

3.SMS, Calls & WhatsApp Communications

By submitting your phone number through our website, Facebook Lead Forms, Google Ads Forms, WhatsApp forms, or appointment booking forms, you consent to receive:

  • Appointment reminders

  • Follow-up messages

  • Service updates

  • Promotional offers

  • Clinic announcements

Message frequency may vary.

Standard carrier message and data rates may apply.

You may opt out at any time by replying:

STOP, UNSUBSCRIBE, or by contacting us directly.

This consent is not a condition of purchasing any treatment or service.

4. Facebook Lead Ads & Online Advertising

Information submitted through Facebook, Instagram, Google, or other advertising platforms may be used solely for:

  • Appointment scheduling

  • Consultation follow-ups

  • Customer support

  • Marketing communications

We do not share your information with unrelated third parties for their marketing purposes.

5. Sharing of Information

We do not sell your personal information. We may share data only with:

  • Service Providers who help us operate the platform (e.g., hosting, analytics, customer support).

  • Legal Authorities if required to comply with laws or regulations.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Our website may use cookies and analytics tools to:

  • Improve website performance

  • Understand visitor behavior

  • Enhance user experience

You may disable cookies through your browser settings.

7. Third-Party Services

Our website may contain links to third-party services including:

  • Google Maps

  • WhatsApp

  • Facebook

  • Instagram

  • Payment providers

We are not responsible for the privacy practices of third-party websites.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.

9. Children's Privacy

Our website is not intended for children under the age of 18 without parental supervision.

10. Your Rights

Depending on your location, you may have the right to:

You may request to:

  • Access your information

  • Correct inaccurate information

  • Delete your information

  • Opt out of marketing communications

To make a request, contact us using the information below.

Contact Information

Sukra Dermatology Clinic

104, First Floor, Akshar Square,
Sandesh Press Road, Bodakdev,
Ahmedabad, Gujarat – 380054

Phone: +91 89805 66466

Website: www.sukradermatology.com

Email: info@sukradermatology.com